Frequently asked questions.

Yes, all products sold on FREYA are 100% authentic. FREYA Tunisia is an official distributor of Cosrx and SKIN1004: you can check our listing on their official websites (Cosrx, SKIN1004). Our products come directly from South Korea through official channels and are stored in Tunisia.

We deliver everywhere in Tunisia in 1 to 2 business days. The delivery time starts as soon as you receive the shipping confirmation e-mail.

Delivery costs 8 DT and is free from 199 DT.

Payment is made in cash on delivery. Online card payment is not available yet.

For hygiene reasons, we cannot accept returns or take back an opened or used product. If a product is delivered damaged, contact us within 2 business days with your order number and photos: we will offer you a replacement or a refund.

Yes: pharmacies, drugstores (parapharmacies), beauty salons and specialist retailers can check out our pro offer.

Call or WhatsApp us at 95 200 007, e-mail us at contact@freya.tn, or use our contact form.

The whole The Ordinary range available at FREYA is online, with the price shown on each product page: niacinamide, acids, retinoids, peptides. It is delivered everywhere in Tunisia in 1 to 2 business days, with cash on delivery.

Glycolic acid (AHA) exfoliates the skin's surface, smooths texture and revives radiance; the Glycolic Acid 7% Toning Solution is used in the evening. Salicylic acid (BHA) works inside the sebum and is best for combination to oily skin prone to blackheads. Azelaic acid soothes the look of redness and fades the marks left by pimples. When you use an acid, always apply sunscreen in the morning.

The Dr.Althea 345 Relief Cream is sold on FREYA, with its up-to-date price on the product page. You will also find the mist and the mask from the range on the Dr.Althea page.

Yes. FREYA sells only authentic products, imported through official channels and stored in Tunisia. Learn more about the authenticity of our products.

FREYA is the official distributor of SKIN1004 in Tunisia. The Madagascar Centella range is available, including the Centella Ampoule and the cleansing foam.

The Cosrx Acne Pimple Master Patch goes over a pimple to protect it. Find all our patches and masks in Masks & Patches, and our eye patches for the eye area.

Retinol and retinal are forms of vitamin A: they speed up skin renewal, smooth texture and reduce the look of fine lines and blemishes. Use them in the evening, starting 2 to 3 times a week, with sunscreen every morning. See our retinol and retinal products.

Niacinamide (vitamin B3) regulates excess sebum, tightens the look of pores, evens out skin tone and strengthens the skin barrier. It suits all skin types, morning and evening. See our niacinamide products, including the Anua Niacinamide 10% + TXA 4% serum.

Vitamin C revives your complexion's radiance, helps fade the look of dark spots and protects the skin from external aggressors. Apply it in the morning, before your moisturizer and sunscreen. See our vitamin C products.

Tranexamic acid, niacinamide and vitamin C help fade the look of dark spots and even out skin tone, with sunscreen during the day. See all our dark spot skincare.

Hyaluronic acid holds water in the skin, hydrating and plumping it; finish with a moisturizer to seal in hydration.

Yes: find Medicube, Anua and the Biodance Bio-Collagen Real Deep Mask, plus all our Korean brands on the Our Brands page.

K-beauty, or Korean skincare, is built on a step-by-step routine: cleanse, tone, treat with a serum, moisturize and protect. Discover all our Korean skincare, which you can filter by brand, category and skin concern, or our ready-made sets and routines.